About Heritage Hi-Fi

Who are we?

Born from a passion for timeless audio, Heritage Hi-Fi was founded to bring classic craftsmanship and rich sound to discerning listeners through iconic brands like KLH.

We carefully curate and distribute products that honour the golden era of sound while embracing modern reliability — serving retailers who share our love for quality, detail, and lasting musical experiences.

Why partner with Heritage Hi-Fi?

At Heritage Hi-Fi, we are more than a distributor. We are dedicated brand ambassadors who work side by side with our dealers to ensure success. Our partnership with KLH is rooted in shared values — a deep respect for quality, a commitment to outstanding customer experiences, and a belief in the cultural importance of great sound. But what truly sets us apart are our three key pillars of service:

1. Excellent Dealer Support

We invest in long-term dealer relationships. That means providing you with the tools, training, and marketing assets you need to sell confidently. Our knowledgeable team is always available to assist with product questions, demo support, and joint promotions. Whether you're a boutique hi-fi showroom or a custom installer, you’ll have a responsive and reliable partner behind you every step of the way.

2. UK-Based Service Centre

We operate a fully equipped UK-based service and support centre to ensure fast, hassle-free resolutions for you and your customers. No more waiting on overseas repairs or dealing with long turnaround times. We handle servicing, parts, and warranty claims locally — efficiently and professionally — so you can maintain your reputation for excellence.

3. Smooth Logistics

With warehousing and logistics operations right here in the UK, Heritage Hi-Fi ensures swift, secure deliveries and consistent stock availability. Our streamlined supply chain means less downtime and faster turnaround for your orders. We understand how important reliability is in retail, and we are committed to keeping your shelves stocked and your customers satisfied.